The Last Word: milastword

  1. Lessons From a Lumberjack

    mivision | 30 June 2018

    Here is a tale of two lumberjacks… It was the final of the annual lumberjack competition. After days of chopping, only two competitors remained; an old lumberjack and a young lumberjack, 20 years his junior, who had the strength and speed to beat him... Read More

  2. Your Main Competitor is You

    Mark Cushway | 28 May 2018

    Life feels like a never ending competition. We’re reminded daily that we need to do more – we need to have more. Whether that be personally or professionally, enough never seems to be enough. In business, we feel this... Read More

  3. Let’s Have a Coffee

    Mark Cushway | 30 April 2018

    The phrase ‘let’s have a coffee’ is synonymous with good conversation.Whether it be with a friend, mentor or colleague, it has launched millions of ideas, businesses and relationships. It’s so simple yet stirs up enormous potential.... Read More

  4. The Productivity Panic

    Mark Cushway | 02 April 2018

    “This space that has been granted to us rushes by so speedily, and so swiftly that all save a very few find life at an end just when they are getting ready to live,”wrote Lucius Seneca, the Roman philosopher, in the firstcentury AD.1 Time... Read More

  5. Questions, Not Answers

    Mark Cushway | 28 February 2018

    “Don't be afraid to ask questions. Don't be afraid to ask for help when you need it. I do that every day. Asking for help isn't a sign of weakness, it's a sign of strength. It shows you have the courage to admit when you don't know something, and then... Read More

  6. Making Your Mark

    Mark Cushway | 01 February 2018

    Brands. We engage with them all day every day. Google, Apple, Samsung, Commonwealth Bank, Qantas, Telstra and Coles are very much part and parcel of life.  A brand is a set of values that reflect a company or a product’s... Read More

  7. The Value of Dissatisfaction

    Mark Cushway | 29 November 2017

    How you deal with a customer complaint can turn an angry customer into an asset. Most businesses hear from only 4 per cent of their dissatisfied customers. The other 96 per cent don’t say anything.1 That 96 per cent who feel aggrieved will each tell up... Read More

  8. Protected Values

    Mark Cushway | 27 October 2017

    When did we lose the value placed in our ‘word’? It is said that our word is our bond… let our ‘yes’ be ‘yes’ and our ‘no’ be ‘no’. If that can be true on a ballot box, what about in our... Read More

  9. To Serve Others

    Mark Cushway | 03 October 2017

    When you realise how well we live in Australia, you understand the needs of others for very basic things is far greater than our own need for a second cup of coffee. Australia has the wealth to ensure no child or adult has a vision problem. We live in one of... Read More

  10. Online v. Offline

    Mark Cushway | 29 August 2017

    I don't like going to the shops, so buying the latest Vans online seemed a no brainer. I scoured the web for a reputable site, scanned it for the style I liked, clicked pay and done. Easy. Three days later my order arrived. I was rapt… until I tried... Read More

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