mitwocents

  1. Physician Review Websites

    Michael Jacobs | 25 November 2016

    As NIB, BUPA and HBF form the Whitecoat healthcare directory joint venture, it’s time to consider the pros and cons of online reviews of healthcare service providers.  The origins of healthcare provider review websites are grounded in a... Read More

  2. The Clock and the Bottom Line

    Michael Jacobs | 28 October 2016

    With Christmas on the horizon, it’s time to give your independent optometry practice a Christmas gift – more patients. Two common complaints I hear from independent optometrists on a regular basis are: Insufficient time Insufficient income.... Read More

  3. Power Corrupts

    Michael Jacobs | 28 September 2016

    Having tackled the ‘Tragedy of the Commons’ and personal ethics in September, this month the discussion turns to the ethics of organisations and their leaders. English Catholic historian, politician and writer Lord Acton (1834–1902) coined... Read More

  4. Tragedy of the Commons

    Michael Jacobs | 26 August 2016

    The future dictates that we reassess our ethical and moral values. I am no philosopher but I do believe that we are entering a period that will bring ethical and moral challenges never seen before or even imagined. Are we prepared or will we bury our... Read More

  5. Time Waster or Necessity?

    Michael Jacobs | 27 July 2016

    Almost every independent optometry practice owner I have met has complained they are so time poor that invariably, they can’t even find the time to hold regular staff meetings. These meetings are critical to team cohesion and practice success…... Read More

  6. We Have Met The Enemy and He is Us

    Michael Jacobs | 28 June 2016

    The infrastructure supporting optometry is changing. Independent optometrists with a solid business model will thrive in spite of the hostile environment but many independents will need the support of united industry representation behind them. The last few... Read More

  7. Patient Communication Part III

    Michael Jacobs | 24 May 2016

    Spectacle delivery is a crucial opportunity to cement your practice’s relationship with the patient, before you slip “out of sight, out of mind”… but there are pitfalls that could potentially alienate clients, if your communication... Read More

  8. Patient Communication Part II

    Michael Jacobs | 29 April 2016

    Business consultant Michael Jacobs reflects on lessons learned from a high profile career in optics, giving readers his ‘two cents worth’ on the future for independent optometry. In this second article in the series he continues the discussion... Read More

  9. Patient Communication

    Michael Jacobs | 24 March 2016

    Business consultant Michael Jacobs reflects on lessons learnt from a high profile career in optics, giving mivision his ‘two cents worth’ on the future for independent optometry, Australian-style. In the first of a two part article he talks about... Read More

  10. Corporate Care: Is it a Contradiction in Terms?

    Michael Jacobs | 23 February 2016

    Business consultant Michael Jacobs reflects on lessons learnt from a high profile career in optics, giving mivision his ‘two cents worth’ on the future for independent optometry, Australian-style. In this article he talks about the impact of the... Read More

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