milastword

  1. The Last Word: Word-of-Mouth is Vital

    Mark Cushway | 26 September 2014

    The reaction to news that Specsavers was awarded the Australian Defence Force contract for optical services in place of Luxottica wasn’t popular. mivision’s Facebook page, which hosts a social community of almost 30,000 people who are actively... Read More

  2. The Last Word: Deliberate Acts of Kindness

    Mark Cushway | 23 August 2014

    Have you ever had one of those random encounters that blows you away? In and of itself, it’s nothing significant – a stranger’s comment on the bus, in a café or at the supermarket. But for some reason, it leaves a mark. My random... Read More

  3. The Last Word: Add a little Snow White

    Mark Cushway | 29 July 2014

    At Disneyland, Snow White never has a bad day. No matter how irritating the comment, how annoying the question, how sugar-high the child, she is a picture of grace, friendliness and warmth. If her feet hurt from standing all day, you’d never know it.... Read More

  4. The Last Word: It’s the Price we Pay

    Mark Cushway | 23 June 2014

    I was 12 hours into my 14 hour flight coming back from Dubai from the AMERA convention and was in dire need of sleep. I’d spent the past six hours of the flight being a pillow for my little girl to help her get some sleep. After she woke up all fresh... Read More

  5. The Last Word: We All Have 1440

    Mark Cushway | 29 May 2014

    One-thousand, four hundred and forty minutes (1440)… That’s it! That’s all each of us has in one day to make our mark. It’s easy to let those minutes pass us by. To get to the end of the day and realise that the emails you need to... Read More

  6. The Last Word: It’s Just Not Chocolate

    Mark Cushway | 29 April 2014

    Facebook has splashed out billions on the leading augmented reality technology company Oculus in an effort to become more connected with its user base. If its acquisitions of WhatsApp and Instagram, showed that Facebook was intent on solidifying itself as the ... Read More

  7. The Last Word: Say Yes to No

    Mark Cushway | 27 March 2014

    ‘Yes!’ It’s a powerful word. ‘Yes!’ It’s optimistic. It marks someone as open to opportunity. It’s selfless – courageous, even. ‘Yes!’ It just feels good! ‘No’, on the other hand, slams... Read More

  8. The Last Word: Time to Grow a Beard

    Mark Cushway | 24 February 2014

    I catch up with a good mate regularly to discuss how we both do business. We’ve been doing this for about 10 years and I always walk away inspired and challenged. Into our second coffee at the start of this year, we were talking about how not all... Read More

  9. The Last Word: Change is Inevitable

    Mark Cushway | 27 January 2014

    It happens within or without our control, with or without our participation. I’m reminded of a story I referred to about four years ago in the Last Word – it was based on the book Who Moved My Cheese? about two mice and two tiny humans who... Read More

  10. The Last Word: Don’t Give Up on Giving

    Mark Cushway | 26 November 2013

    In Australia, competition for the donation dollar seems particularly fierce.We’re buying red noses, pink ribbons, and yellow daffodils. We’re running, jogging, cycling, swimming and walking to raise funds for worthy causes. As an example, in the... Read More

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