Dispensing

The Mystery Shopper Excercise
mivision | 26 February 2010
The mystery shopper exercise was designed by ODMA to test a series of retail service aspects. The sample was chosen from a group of over 420 consumers, who participated in a quantitative survey. The initial sample, which represented 10 per cent of this group, ... Read More
Basic Lens Dispensing Part 6
Paul Stacey | 20 January 2010
The ODMA board is committed to the ongoing education and training of the optical dispenser. To that end, in this issue we continue our series of articles from the ODMA Optical Retailers Guide with the sixth part of our series on the Basics of Lens Dispensing: ... Read More
Matching Frames & Sunglasses to a Face
mivision | 01 December 2009
The ODMA board is committed to the ongoing education and training of optical dispensers. With hundreds of frames in all shapes, sizes and colours to choose from, selecting the most flattering eyewear for a customer's face can be confusing. We've brought you... Read More
Basic Lens Dispensing Part 5
mivision | 01 November 2009
Normal 0 MicrosoftInternetExplorer4 The ODMA board is committed to the ongoing education and training of the optical dispenser. To that end, in this issue we continue our series of articles from the ODMA Optical Retail Guide with the fifth part of our series... Read More
Spectacle Adjustments
David Wilson | 01 September 2009
The ODMA board is committed to the ongoing education and training of optical dispensers. To that end, in this issue we continue our series of articles from the ODMA Optical Retail Guide with advice on how to adjust a customer's spectacles. The successful... Read More
The Impact of Deregulation
Peter Druery | 01 July 2009
Early May, New South Wales became the final State in Australia to deregulate Optical Dispensing. mivision received a lot of feedback and concern about this issue. Here, Peter Druery a Sydney based Optical Dispenser and educator, discusses the possible... Read More
Basic Lens Dispensing Part 4
mivision | 01 July 2009
The ODMA board is committed to the ongoing education and training of the optical dispenser. To that end, in this issue we continue our series of articles from the ODMA Optical Retailers Guide with the fourth part of our series on the Basics of Lens... Read More
Dispensing Terminals
Nicole Hasham | 01 June 2009
A new generation of dispensing tools promises to create a truly interactive and customised lens consultation process. Tinted or Transitions? Plastic, progressive, polarised or customised? Customers these days face a dazzling array of lens products to... Read More
Optical Dispensers Graduation 2008
Carolyn Koens | 01 June 2009
In April, more than 200 people attended the annual eye care industry's ceremony to honour the 2008 optical dispensing and optical mechanics graduates from NSW, conducted by the TAFE OTEN, the Sydney Institute and ODMA. Marking its 28th consecutive year, the... Read More
Basic Lens Dispensing Part 3
ODMA | 01 May 2009
The ODMA board recognises that a crucial part of industry growth is ongoing education and training. To that end, in this issue we continue our series of articles from the ODMA Optical Retail Guide with the third part of our series on the Basics of Lens... Read More